Privacy Policy

1. Introduction

This policy is strictly aligned with the Protection of Personal Information Act (POPIA) of South Africa, ensuring your data is handled lawfully, transparently, and securely.

2. Information We Collect

We may collect and process the following types of personal information:

• Identity Data: First name, last name, and company name.
• Contact Data: Email address, physical address, and telephone numbers.
• Technical Data: IP address, browser type, time zone setting, and operating system.
• Usage Data: Information about how you use our website, products, and services.
• Communication Data: Information you provide when booking a discovery call, submitting a contact form, or interacting with our live chatbot.

3. How We Use Your Information

Under POPIA, we must have a lawful basis for processing your personal information. We use your data for the following purposes:

• To provide, operate, and maintain our website and services.
• To respond to your inquiries, schedule discovery calls, and provide customer support.
• To send administrative information, such as updates, security alerts, and support messages.
• To analyze usage trends to improve our website's user experience and functionality.
• To comply with legal obligations and resolve any disputes.

4. Your Rights Under POPIA

In accordance with the Protection of Personal Information Act (POPIA), you have specific rights regarding your personal data:

• Right of Access: You can request a copy of the personal information we hold about you.
• Right to Rectification: You can request that we correct or update any inaccurate or incomplete data.
• Right to Deletion (Right to be Forgotten): You can request the deletion of your personal data when it is no longer necessary for the purposes it was collected.
• Right to Object: You can object to the processing of your personal information on reasonable grounds.
• Right to Complain: You have the right to lodge a complaint with the Information Regulator of South Africa.

5. Data Security & Retention

We implement robust, industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, or to comply with legal, regulatory, or internal policy requirements.

6. Third-Party Service Providers

We may share your information with trusted third-party vendors who assist us in operating our website and conducting our business (e.g., hosting providers, analytics tools, CRM systems like Calendly). These third parties are bound by strict confidentiality agreements and POPIA compliance mandates.

7. Contact Us

If you have any questions about this Privacy Policy, wish to exercise your rights under POPIA, or want to raise a concern about how we handle your data, please contact us at: