Who We Are
Syntra is a custom software and AI automation agency built exclusively to solve operational complexity for private medical practices. We're not a website agency or a generic dev shop. We build the secure systems that run your clinic.
The Team
Jonathan Munday
Director of Sales & Vision
Handles client relationships, discovery calls, business strategy, and ensures every project aligns with measurable business outcomes.
Abdullahi Farah
Director of Technology & Delivery
Handles system architecture, development, AI implementation, and ensures every build is secure, scalable, and delivered on time.
Our Approach
Problem-First, Not Tech-First
We start with your business problem, not our favourite technology. The solution is always designed around the outcome you need.
Scope-Locked Delivery
Every project has a locked scope, fixed timeline, and clear deliverables. No scope creep, no surprise invoices.
Transparency at Every Step
Weekly Loom video updates, shared project boards, and direct access to the team building your system.
Built to Last, Not to Impress
Clean architecture, documented code, and systems designed for maintainability. We build for the long term.
Why We Started in Healthcare
We chose to exclusively serve the healthcare sector because medical practices have some of the most complex operational workflows — scheduling, patient records, billing, compliance — and the most to gain from custom automation.
By focusing entirely on private practices, specialist surgeons, and allied health professionals, we bring deep domain expertise to every project. We don't just build software; we build secure, POPIA-compliant systems that understand the nuances of patient care and practice management.
Long-Term Vision
Custom Healthcare Software
Building bespoke, secure systems for private medical practices
Clinical Automation Platforms
Specialized platforms solving systemic bottlenecks in healthcare
Healthcare SaaS
Scalable medical products built from patterns we see across clinics