Patient Operations System
End-to-end patient management platform with appointment scheduling, automated reminders, digital intake forms, billing automation, and a real-time revenue dashboard.
The Problem
A growing private medical practice was managing patients across Excel spreadsheets, WhatsApp groups, and paper files. Staff spent 60+ hours per month on admin tasks that should have been automated. Appointments were missed, billing was delayed, and there was zero visibility into practice performance.
The Solution
We built a fully custom Patient Operations System — a single web application replacing all disconnected tools. The system handles appointment scheduling with SMS/email reminders, digital patient intake, automated billing, and a real-time dashboard showing revenue, patient flow, and staff performance.
Results & Metrics
60+
hours saved monthly
R9,000+
in monthly waste eliminated
6-week
delivery
Technologies Used
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